How to cancel my flight in Asiana
Asiana Airlines has a flexible cancellation policy that allows you to cancel tickets unless you book them directly from Asiana Airlines. Besides, you must check the fare conditions before proceeding with cancellation. If your ticket conditions allow, here are the steps to cancel the booking with Asiana Airlines.
Asiana Airlines' online ticket cancellation process
- Go to the Asiana Airlines website online that is https://flyasiana.com/
- There, enter details: booking code, departure, and arrival city, boarding date, first and last name, and click on the 'Find my trip' button
- Select the booking you wish to cancel and click on 'cancel my trip.'
- Provide the reason for cancellation and confirm everything
- Complete the cancellation process by following the prompt on the screen
- You will see the refund status of your ticket. You can also check the refund amount and fare rules on the next page
- Once your ticket is cancelled, you will soon get a confirmation email at your registered email id
Asiana airlines ticket cancellation over the phone
- Dial the Asiana Airlines reservation number 1-800-227-4262
- Follow IVR to speak to the reservation department
- Once connected, request the Asiana agent that you wish to cancel the flight ticket
- Provide booking details and cancellation reason
- Follow the instruction that Asiana agent provides, and they will cancel the booking soon
Asiana Airlines Cancellation Policy
- As per the 24-hour policy of Asiana Airlines, you get 24 hours from booking to cancel the ticket for free and get a full refund, but your ticket should be booked seven days or more before departure.
- If you cannot cancel the booking within 24 hours, you must pay the cancellation charges depending on the ticket type, route destination, etc.
- The Asiana Airlines 24-hour cancellation policy is not applicable on group fares and reward tickets. Rest it is applicable on refundable and non-refundable fares, all fare types, irrespective of the service class.
- In case of a no-show, your ticket value is forfeited when you fail to cancel the booking before departure.
How much does it cost to cancel an Asiana flight
There is no charge if you cancel the ticket within the same day of reservation and the flight departure day is at least seven days or more away. However, if it doesn't happen, you must pay the Asiana Airlines cancellation fee depending on your fare condition, route, service class, etc. As the cancellation fee depends on several factors, you can speak to Asiana Airlines directly to get exact information in your case.
How can I refund my Asiana ticket
Here are the steps you can follow to apply for a refund.
- Get on the Asiana Airlines official website and login into your account
- Locate the refund request form on the page and open it
- Enter the details required associated with your refund request
- Attach the relevant document if needed as support
- Review everything and then Submit the form
- The Asiana team will go through it, and if you are eligible, your refund will be initiated soon.
Besides, if you purchased the ticket online or through the reservation center, you can call the airline in Korea at +82-2-2669-8000, U.S at +1-800-227-4262, China at +86-10-8451-0101 and Japan at +81-3-5812-6600 and request the team to process your refund.
